Master Service Agreement

Master Service Agreement – S.R Digital Online Services

This Master Service Agreement governs all professional engagements with S.R Digital Online Services. It ensures clarity, compliance, and mutual protection for both parties. By initiating services or making payment, the client agrees to the terms outlined below. Digital acceptance via payment or written confirmation shall constitute binding agreement to these terms.

Universal Applicability: This Agreement applies automatically to all past, present, and future clients of S.R Digital Online Services. No individual signature is required for website use; acceptance occurs upon payment or service initiation.

1. Scope of Services

Translation and transliteration of documents
Formatting, transcription, and digitization of content
Website layout, design, and setup
Graphic design and visual content creation
Advisory and consultancy for content presentation

All services are provided for legitimate and lawful purposes only.

2. Service Delivery & Communication

Services will be delivered remotely via secure digital channels (e.g., email, cloud storage). Timelines will be mutually agreed before starting. Official communications shall be in documented form. Informal chats are for convenience only and are not binding.

3. Payment Terms

Payments shall be made through secure international platforms (e.g., PayPal “Goods & Services” / Payoneer).
“Friends & Family” transfers are not accepted.
All fees (transfer, bank, currency conversion) are the client’s responsibility.
Payment confirmation is required before commencement of work.

4. Professional Compliance

All work falls under cross-border provision of professional services. The Service Provider’s role is limited to delivery and does not extend to client’s usage or publication decisions.

5. Revision Policy

One minor revision is included if requested within 3 days. Major changes or additions will be billed separately.

6. Refund & Cancellation

No refund once work has commenced. Cancellation only by mutual written agreement. Client delays or non-cooperation do not qualify for refund.

7. Usage & Liability

Upon full payment, usage rights transfer to the client. The Service Provider is not liable for legal or third-party issues arising from client usage.

8. Client Assurance

Client confirms rights and permissions for source materials.
Client is solely responsible for final use and publication.

9. Confidentiality

Both parties shall maintain confidentiality, except where disclosure is required by law.

10. Intellectual Property & Portfolio

Ownership passes to client after full payment. Non-identifiable samples may be used for portfolio unless client opts out in writing.

11. Jurisdiction

This Agreement is governed by the laws of India. Disputes fall under the jurisdiction of courts in Indore, Madhya Pradesh.

12. Unforeseen Circumstances

Neither party is liable for delays caused by events beyond reasonable control (e.g., technical failures, natural disasters).

13. Entire Agreement

This document represents the complete understanding and replaces prior communication.

14. Dispute Resolution

Disputes shall first be resolved amicably via written communication. If unresolved, courts in Indore, MP shall have jurisdiction.

15. Acceptance

By proceeding with payment and requesting services, the client confirms acceptance of this Agreement in full.

16. Past & Future Applicability

Past Services: All previous work provided by the Service Provider.
Future Services: All future projects unless otherwise agreed in writing.

By accepting this Agreement, the Client confirms that all past, present, and future services are governed by these terms.